I’ve been told I have a keen eye for seeing important details others overlook.
For me, it’s natural to search beneath the surface, to identify areas that could use improvement. I do this in myself daily.
For businesses, organizations, and groups, I’m often asked to observe and analyze where they might save money, gain efficiency, and grow in influence. One way I offer my services is through an extensive Mystery Shopping tour.
Through my work with other organizations, I have developed an in-depth evaluation form that works for product or service based companies or groups. Depending on your needs, I can customize the analysis to cover areas such as telephone etiquette, website effectiveness, cleanliness, maintenance issues, marketing weaknesses, employee attitude/morale, signage, missed business opportunities, financial solvency, and more.
I have extensive experience in identifying root problems, and guiding you to solutions that work, while helping you garner buy-in from your staff in the process. It’s an art, and one I continually strive to perfect.
My goal is to pay for myself at least four times over for the fees I charge.
If you would like to take your business, organization, or group to the next level, email firstname.lastname@example.org today.